BUSINESS AI APPS AND AGENTS
UNIPHORE BUSINESS AI SUITE
Ready-to-deploy AI applications for customer service, marketing, sales and HR – built to deliver results from day one.
Pre-Built AI Apps & Agents Ready for Business
The Uniphore Business AI Suite delivers a portfolio of prebuilt, ready-to-use applications designed to solve real problems in customer service, sales, marketing, and HR.
Built on the Uniphore Business AI Cloud, each application combines agentic automation, fine-tuned models, and knowledge-grounded intelligence. From real-time agent guidance to customer journey orchestration, to compliance and knowledge workflows, the suite delivers fast deployment, enterprise control, and immediate impact.
Applications That Work the Way Your Business Does
CUSTOMER SERVICE
Agentic AI for Contact Center Transformation
AI-powered apps purpose-built for contact centers — enhancing live and post-call interactions with agentic automation and knowledge-driven orchestration.
- Real-time agent guidance and next-best action during live calls
- AI-driven call summarization, tagging, and outcome capture
- Intelligent self-service experiences that resolve customer queries without human intervention
- Post-call QA automation and compliance validation
- Seamless knowledge surfacing for faster resolution
Empower agents, reduce handle time, and improve customer satisfaction — right out of the box.
MARKETING
System of Intelligence for Modern Marketing
AI-native CDP that turns customer interactions and enterprise data into strategic marketing intelligence — enabling smarter audience targeting, dynamic journey orchestration, and optimized acquisition efforts.
- Build dynamic audience segments using real-time signals
- Orchestrate personalized journeys based on intent and persona
- Optimize acquisition with insights into campaign performance
- Identify key buyer moments to boost engagement
- Enrich marketing platforms with unified customer intelligence
Drive smarter acquisition and deeper personalization with a system of intelligence that learns from every interaction and adapts in real time.
SALES
Conversational Intelligence That Accelerates Deals
Deliver real-time insights and post-meeting automation that help sellers engage more effectively, track buyer sentiment, and move deals forward with confidence.
- Analyze buyer sentiment and engagement in real time
- Automatically generate meeting summaries and CRM updates
- Identify deal risks, objections, and next steps with AI-driven conversation analysis
- Deliver personalized coaching and talk track guidance
- Track buying signals and seller effectiveness across the sales cycle
Give your sellers the insights they need to engage better, coach smarter, and close faster.
HR
Smarter Hiring Starts With Smarter Conversations
Equip hiring teams with AI-powered tools that guide interviews, capture insights, and drive faster, more informed hiring decisions.
- Provide real-time interview guidance and compliance cues
- Summarize candidate responses and key moments automatically
- Recommend follow-up questions based on role fit and behavior
- Deliver post-interview insights and hiring signals to recruiters
- Ensure structured, equitable evaluations across interviewers
Reduce hiring time, improve consistency, and make confident talent decisions in every step of the interview process.
Why Choose Uniphore’s Business AI Suite
Get a complete AI platform that integrates data, knowledge, models, and AI agents—bridging the gap between business context and business outcomes.
Fast Time-to-Value
Deploy AI applications in days, not months — with no custom development required.
Built on an Open and Composable Platform
Deploy apps that are interoperable, secure and extensible across your business.
Designed for Business Users
Empower teams to use, adapt, and benefit from AI — without technical barriers.
Grounded in Enterprise Knowledge
Deliver accurate, explainable AI powered by your organization’s own data.