**Rackspace** and Uniphore Announce Strategic Partnership to Define a New Category of Infrastructure to Agents Architecture Accelerating Enterprise AI Adoption

Rackspace and Uniphore Announce Strategic Partnership to Define a New Category of Infrastructure to Agents Architecture Accelerating Enterprise AI Adoption

Cognizant and Uniphore Partner to Deliver Smarter, Domain-Specific AI for the Enterprise

Uniphore Named a Leader in the Gartner® Magic Quadrant™ for Customer Data Platforms

KPMG Enters Strategic Relationship With Uniphore to Build AI Agents Powered by Industry-Specific Small Language Models

MIT TECHNOLOGY REVIEW INSIGHTS

MOVE AI FROM PILOT TO PRODUCTION

who we are

We Are the Business AI Company.

We bridge the AI divide. We combine the ease of Consumer AI – simplicity, personalization and seamlessness, with the scale, security and control required for Business AI.

WHO WE SERVE

Businesses looking for an enterprise-wide industrial data and AI architecture platform

Businesses looking for fast time-to-value through pre-built AI Agents

WHAT WE DO

We Deliver AI That’s Ready for Business.

Connect fragmented data sources and automate the discovery and preparation of data for AI

Provide a factory for autonomously built, fine-tuned/domain specific SLMs

Evaluate, and secure an ecosystem of open, closed, and fine-tuned models for enterprise readiness

Build and deploy multi-agentic workflows connected to your SLMs and data

The Uniphore Business AI Cloud

A Complete Stack

Power the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents.

AGENTIC LAYER

Agentic Workflows MCP Based Orchestration Process Validation Agents Natural Language Inputs 3rd party & Industry Agents

Build a library of agents — reasoning, research, & task execution
External integration through Model Context Protocol (MCP)
Multi-agentic workflows through BPMN-based visual design

MODEL LAYER

Model

Orchestration
Guardrails
Model Garden
Industry Models
BYO Models

KNOWLEDGE LAYER

RAG Knowledge Graphs Process Discovery Large Action Model Fine-Tuning SLM Factory

DATA LAYER

Data Connectors Data Agents Data Discovery Data Transformation Data Acceleration

What we stand for

Our Principles

Uniphore is built to be Sovereign, supporting AI deployments across on-prem, cloud and multi-cloud; Composable, working with any model, app, agent, or data source; and Secure, providing frontier research for AI security.

Uniphore Business AI - An Overview

Simplicity of Consumer AI With Enterprise-Grade Security and Scalability

The Uniphore Business AI Suite

Business AI Apps and Agents

From intelligent applications in the contact center to agents powered by rich customer data for marketing, sales, and operations—Uniphore delivers AI agents that are deeply integrated, data-aware, and outcome-driven across the enterprise.

Customer Service AI

AI Agents that support, guide, and optimize every conversation—before, during, and after the interaction.

Real-time Guidance Agent
Conversation Insights Agent
Self-Service Agent
communication Recording Agent

Marketing AI

AI Agents that activate customer data to drive personalized engagement, orchestrate campaigns, and maximize ROI across every channel.

CDP Agent
Audience Agent (coming soon)
Marketing Insights Agent (coming soon)
CDP Search Agent (coming soon)

Sales AI

AI Agents that help sales teams listen better, learn faster, and close more—by turning every conversation into a competitive advantage.

Sales Interaction Agent

People AI

AI Agents that supercharge the hiring process by automating prep, improving candidate conversations, and helping recruiters focus on building meaningful relationships.

Recruiting Agent

Recognized as a Leader

Business AI. Business Outcomes.

Deployed by Fortune 500 Companies and Thousands of Businesses Across Every Major Industry

Resources

How to Make AI Business-Ready

An Executive’s Guide to Overcoming 4 Barriers and Delivering AI ROI